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M:It was just so embarrassing, the whole thing. I mean,being late’s one thing,and I had already got my secretary to phone through and leave a message to sayI was running being schedule. But in the end I didn’t get there at all … andall the other managers were there to see the team show the project and its results.Oh well, that’s how it goes, I guess…
F:Well, I’m certainly not going to forget that in a hurry! What a terriblemistake… It made the whole meeting pointless, really. I can’t imagine what theythought of me, sitting there with the paperwork for another client. Veryunprofessional. I mean, I could still tell them the relevant facts, but Icouldn’t show them the actual contract. I didn’t put it in my briefcase lastnight.
M:What a lost opportunity. I should’ve made a proper note in my diary where Iwould have seen it instead of just on the back of an old envelope. Anyway, it’stoo late now. I just didn’t remember and that’s that.They’ll have given thework to someone else by now… I’d promised to ring before midday if I was available.I really need to be better organised.
F: Iwas so busy preparing all the equipment for the presentation that I didn’tnotice the time passing. So then I asked reception to call me a taxi … I was stillchecking the papers when they rang to say it had arrived … but I couldn’t believeit when he didn’t know where the street was and drove all over the place …they’d already started without me by the time I finally got there.
M:Well, I thought it was a bit strange at the time, but I just took down what Ithought I heard on the machine, and then made out the order form accordingly.It wasn’t till they called back to query the quantity that we realised justwhat I’d done.Still, we sorted it out before it was too late so it wasn’t adisaster, after all.
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