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M: Apex Business Centre. How may I help you?
F: Hello. I’m calling about the seminar next week.
M: Erm, which one? We have at least three on next week. Do you remember the name?
F: No, I, er ... wait a minute, I know it’s on the twenty-first of February.
M: Oh, yes, madam, that would be Successful Selling.It’s a very popular seminar.
F: That’s the one! Now, can you tell me when and where it is, please?
M: Certainly. It’s being run from 10 till 4, and it’s being held at the Central Hotel. It’s next to the University.
F: Oh, yes, I know where that is.
M: Now, could I also mention an additional session we’re offering on the day? There’s a workshop on profit margins starting at four-thirty after the main seminar.
F: Oh, that might be useful ... but I have a meeting to go to ... anyway, how much is it?
M: There’s no charge for the additional session. The day costs a hundred and twelve pounds for each participant. I can reserve a place for you now, if you like. We do need to have forty pounds as a deposit,and the balance on the day.
F: Yes, please. My name’s ...
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