2022年BEC商务英语初级听力材料（5）

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F: There's quite a lot to talk about.

M: Well Sue, it doesn't matter if we don't cover everything today.

F: Ok, David, let’s see how we go.

M: Things are looking good, aren't they?

F: Definitely. I'm very pleased. We've gone beyond our sales targets. Our share price is stable. And, of course, you know Eurocom were going to move but they’ve chosen to keep their contract with us after all. But winning the prize for British Exporter of the year was the best thing, as far as I'm concerned.

M: On the other hand, there is the problem of rising costs.

F: Yes, even though we avoided another rent increase…

M: But all those expensive newspaper advertisements…

F: Yes, that’s the real problem. Although they are partly balanced by the decrease in import duties.

M: Mmm … meanwhile, you want to limit our expenses where possible?

F: Yes, certainly. Actually, the budget for entertaining clients is fairly reasonable, and very necessary. It's the cost of phone calls that worries me. It seems far too high.

M: Everyone should be using e-mail wherever possible if you want to save on communications generally.Um, we've already got cheaper paper from the printers, which is a start.

F: True. Now on to training. We need to be clear where this demand for training is coming from.

M: Well, our own success, basically. Our customer base is expanding all the time. Our staff…

F: ….who are up to date with new computer applications…

M: Yes, they're ok for that, but they have to deal with all these new clients. They'll need a wider range of skills than they have at the moment…

F: We could contact the business school. Perhaps they could send us some of their trainers.

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