BEC商务英语口语练习:009商务信函

　　为了方便同学们的BEC商务英语学习，新东方在线BEC商务英语网为大家准备了BEC商务英语口语练习:009商务信函，供大家阅读参考，希望以下内容能够为同学们的BEC商务英语考试提供帮助。更多有关BEC商务英语考试的内容，尽在新东方在线BEC商务英语网!

　　A: Can you help me a minute?

　　B: Sure, what can I do for you?

　　A: I am trying to write a letter to one of our clients, but I just don't know exactly what to say. I don't even know how to get started! I know I should write Dear Mr. or Ms., but the problem is I don't know the name of the contact person.

　　B: You can just put, "Dear Sir or Madam" or if it's not personal, you can write "___1___".

　　A: Okay, so I first thank them for their business, I can say something like, "___2___ " How's that?

　　B: Good, but also, ___3___. Give them a___4___.

　　A: Like, "___5___"

　　B: Right. Do you need them to respond?

　　A: Yes, the letter will have a survey inside that they should complete and return to our office. How should I write that?

　　B: You can tell them, "___6___". Or also, you can say "___7___". If you need the results right away, you can tell them it is urgent by saying," ___8___" Maybe a more polite way is "___9___"

　　A: Great! And what do you think I should close it with?

　　B: Since you don't know them that well personally, probably the best way would be "Yours ___10___" or "___11___." You could also say, "Best Regards.", __12___.

　　A: Okay, Thanks a lot for your help!

　　To whom it may concern We are very grateful for your continued support Right off the bat you want to tell them the reason you are writing reference Regarding our new product line, we would like to announce a special price discount. Please find enclosed our customer service survey Attached is our customer survey Please return the survey without delay or as soon as possible. At your earliest convenience. faithfully sincerely but I don't think that would be appropriate because you don't have the name and obviously haven't met them.

　　A:你能帮我一会忙吗? B:当然可以，让我帮什么忙? A:我在试着给我们的一个客户写封信，但就是不知道究竟该说些什么。我甚至不知道如何起头。我知道我应该写“亲爱的…先生/女士”,但问题是我不知道联系人的姓名. B:你只要写“亲爱的先生/女士”就可以，或者如果不是私人信件，你还可以写“相关人员收”。 A:好的，那我先向他们为我们所做的一切表示感谢，比如我们可以说，“我们非常感谢你们对我们一贯的支持”。这样写怎么样啊? B:很好，但是你也可以马上说明你写信的原因，给他们一点提示。 A:比如，“关于我们的新产品，我们想发布一个打折特价通知” B:非常正确。你需要他们回复吗? A:是的，信里要加个调查表，让他们填完并交回我们办公室，这个我应该怎么写? B:你可以告诉他们“请查收随信所附的顾客服务调查表”，或者还可以说“随信附上我们的顾客调查表“。如果你急于要这些调查结果，你就可以告诉他们事情紧急，说“请立即返回调查表”，或者“尽快返回”。或许更客气的说法是“在您方便时，务请从速回复”。 A:太好了!你认为我应该怎样收尾? B:既然你对收信人的个人情况不了解，可能最好的方式就是“你忠实的。。。”或者“诚挚的…”.你还可以说“谨致问候”，但因为你不知道收件人的名字，而且显然也没见过他们，所以我认为这个结尾不太合适。 A:太好了，谢谢你帮了我个大忙! 　　【单词】 　　1.reference 参考 　　2.regarding 关于 　　3.announce 宣布，通知 　　4.respond 回应，回答 　　5.survey 调查 　　6.urgent 急迫的 　　7.appropriate 合适的