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7 否定句也要变着花儿说
不明白这是什么意思?请看下面的例子。
I’m afraid I haven’t finished the report.
I’m afraid I haven’t been able to finish the report yet.
我恐怕是没法完成这份报告了。
第一个句子是不是很生硬呢?
第二个句子中加上be able to,可是一个妥妥的心机表达,用来暗示“你还在认真做这个任务,但可能一些不可控力让你没法做好,比如很大的工作量啦等等”。
而“yet”呢?则是用来强调你还在认真做,快要完成了,让收件人觉得你一直在努力,消除负面感。
还要一个方式,就是改变论述方式,用多元句型表达,让否定内容变得不那么消极。
I can’t give you a better deal than that.
I am not able to give you a better deal than that.
I am unable to give you a better deal than that.
I am not in a position to give you a better deal than that.
8 恰当使用副词,提升你的人缘
商务邮件中,用一些副词“entirely, totally or completely”可以削减或强化语气程度,比如:
I am unhappy with this agreement.
I am not entirely happy with this agreement.
I am not totally happy with this agreement.
外国专家就曾经说过这样一句话,表达商务写作中语法,句型结构的重要性,小编觉得,这段话值得大家看看,在下一次提笔写邮件时,可以用来提醒自己,一封有范儿的邮件到底该如何写:
Choosing the right words and the right grammar can go a long way to removing some of the unpleasantness of the message we have to deliver.
It can also help us to maintain a level of deference that we wish to show to superiors or clients in the normal course of business.
说了这么多商务邮件写作小技巧,下面来看看一些具体场景下,邮件如何能写出花儿!
别人总习惯在事情最后关头请你帮助,你不想帮忙,怎么委拒?
I would love to help you out, but I already made commitments to other (coworkers, clients, etc.) to complete their projects today.
It wouldn’t be fair to them to not follow through on what I said I would do.
I will be sure to fit this in as soon as possible. Thanks for your understanding.
别人总是不直接找相关联系人,而是找你做中间人,如何回答?
That’s not my area of expertise. I would be happy to connect you with someone who could best help you solve this problem.
如果别人总是让你在短期内赶任务,怎么回答?
I know this project is a high priority for you, and if it’s absolutely necessary for me to turn something in by that date, I can make it happen.
But if I could have a few more (days, weeks, etc.), I could really deliver something of higher quality.
Would it be possible for me to have a bit more time?
别人让你做一些你目前没时间、没精力做的事情,怎么回答?
I appreciate you thinking of me, and I’m honored by the request.
But unfortunately, I don’t have the time to give this my best right now.
I think you would benefit from finding someone who can devote more time and energy to this project.
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