BEC情景口语：071 Voice Mail

　　BEC剑桥商务英语证书在中国被认可的主要以外资企业居多，特别是英联邦和欧盟成员国家的企业。而BEC口语更是重中之重。只要练好BEC口语，不论你是在外企还是在国外，口语对于你来说都是小菜一碟。现在就让我们一起来品尝吧!

　　陈豪在北京的ABC美国公司工作了几个月，从美籍华人Mary那里学到很多西方礼节。今天Mary有件重要的事要告诉陈豪，现在正在给他打电话。

　　(Office ambience, telephone rings....)

　　(CH's Voice mail): "This is Chen Hao. Leave a message."

　　M：(After the beep). Hi Chen Hao. This is Mary. Please call me back when you have a minute.

　　M：(CH passing by Mary's cubicle) Hey, Chen Hao. 来， 来， 来。 I'm looking for you. I justleft a telephone message for you。

　　C：找我? 有事吗?

　　M：有事。But let me tell you first that your telephone greeting sounds too abrupt。

　　C：不够客气?What's wrong with:"I'm Chen Hao. Leave a message". 我觉得干脆利落，nononsense.

　　M：You know that other people will judge you by the greetings you recorded.

　　C：那你说该怎么说才有礼貌呀?

　　M：You should have offered a welcome like "Hello" first.

　　C：噢，这不是很简单吗，加一个词就行了。对，这样听起来是比较客气。

　　M：你在录音里把自己的姓和名都说了，这很好。But you should have said, "Please leave amessage." Saying "please" is a simple but necessary courtesy.

　　C： OK, Mary, but I got to go, my boss is waiting for me...

　　M：Hey Chen Hao, I have something to tell you...

　　******

　　C：Hi Mary. Sorry I was in a hurry this morning. You have something to tell me?

　　M：I have good news. I am leaving ABC company and will start working next week forD&E Company in Beijing as the head of the Human Resources Department.

　　C：Oh, congratulations! But... it's bad for ME. 我要有问题问谁呀，能打电话给你吗?

　　M：Sure. 不过，到了D&E我会经常出差的。

　　C：那我怎么知道你出差了，什么时候才能跟你通话呀?

　　M：I will record a greeting that says I am away from the office, when I will return and whoyou can contact if you can't wait for my return. 陈豪，你出差的时候也应该这样做。

　　C：是啊，有的客户是有意见，说给我打了电话好几天都没有回音。看来，我得先把平时的greeting改成：“Hello, I'm Chen Hao. Please leave a message."

　　M：That's good! When you're away from office for a few days, re-record the greeting to tell

　　callers that you are away, when you will return and who they should contact in case they needimmediate attention.

　　C：Oh Mary, I am so happy for you, but I will miss you.

　　M：Don't worry. We still can have lunch together!