BEC情景口语：014 Unspoken Messages

　　BEC剑桥商务英语证书在中国被认可的主要以外资企业居多，特别是英联邦和欧盟成员国家的企业。BEC在外企及外籍人士中认可度还是很高的。一些商业人士在与外籍生意伙伴打交道时由于不熟悉沟通的具体过程再加上英语语言能力又欠缺，见面后往往会不知所措、语无伦次，结果双方都很尴尬，这样显然不利于商务合作。因此现在我们就一起来看一下下面的BEC情景对话吧!

　　陈豪在北京的ABC美国公司工作。他散会后跟同事Amy一起往外走。

　　(Office ambience)

　　A：CH, What happened to you during yourpresentation?

　　C：你注意到什么了吗?

　　A：You were doing a great job. You obviouslyhad done extensive research. You had goodmaterials. You were completely confident until half-way through.

　　C：这么说你能看出我后半截很不自在?

　　A：Yes. You suddenly became unsure of your self.

　　C：唉，都是因为Mr. Stone, 上个月从纽约来的副总。

　　A：What about him?

　　C：他根本没看我，一直在看其他文件。

　　A：Did you try to ignore that?

　　C：我也试着不去管他，可注意力就是集中不起来。

　　A：Did Mr. Stone do anything else?

　　C：他还在椅子上转来转去，不断看窗外。

　　A：He's the key decision maker these days.

　　C：是啊，现在公司一切都是他说了算，更糟糕的是，他刚刚让秘书通知我，要找我谈话。

　　A：Try not to let this upset you too much until you meet with him. Let me know whathappens, will you?

　　******

　　陈豪下午去找Amy。

　　A：How did things go with Mr. Stone?

　　C：完全是虚惊一场。Mr. Stone还表扬我，说我工作很有成绩。

　　A：That's great.

　　C：看他早上开会时的表现，难道我的担心是多余的吗?

　　A：You were reading his body language this morning and he clearly wasn't sending apositive message.

　　C：Body language? 肢体语言?

　　A：Words aren't the only way we communicate. We send messages with our bodies.

　　C：那Mr. Stone的肢体语言为什么跟他的想法不一样呢?

　　A：Perhaps he was distracted or had something else on his mind. Evidently he was listeningto you, but that is not the impression you got.

　　C：下次再遇到这种情况，我应该怎么办呢?

　　A：Normally, you could have stopped at that point and asked for questions or opinions,specifically addressing the person who didn't seem to be involved.

　　C：停下来征求意见和问题?可Mr. Stone是老板啊?

　　A：In this case, you were in a tough spot since he is the vice-president.

　　C：你别说，有了这件事，我今后肯定会特别注意自己的肢体语言。

　　A：That's a good lesson for all of us. Too often we send nonverbal messages withoutbeing aware of how others interpret them.

　　C：这么说来，很多误解都是在不知不觉之中产生的。

　　A：Body language can be used to impress people or to turn them off. It is directly relatedto good manners if you think about it.

　　C：肢体语言怎么会跟一个人的礼貌和修养有关系呢?

　　A：Positive body language like giving someone your full attention and having a pleasantexpression on your face are all part of showing courtesy and respect.

　　C：注意听别人讲话本身就是对别人的尊重。