BEC初级写作范文：道歉信

　　BEC商务英语写作是需要同学们平时一点一滴的积累才能写出高分的文章来，下面新东方在线小编就给大家找来有关写道歉信的优秀范文。

　　Dear

　　Thank you for your letter of [date] in which you informed us that [product] you purchased was [nature of problem].

　　We are sorry that you experienced this problem and are enclosing [nature of compensation]. While we make every attempt to insure that our products are [address complaint]， this unfortunate incident can occasionally occur.

　　We are very appreciative that you have taken the time to bring this to our attention and would like to thank you for purchasing our products.