商务场合的规则和禁忌

1）order a lot of food
2）smoke while the others are eating
3）set up business papers on the table
4）use a cell phone

答案：use a cell phone（点过多的菜，或者在饭桌上吸烟都很不礼貌，但还不是最大的禁忌。)

2: You have a meeting with a client but are expecting a call. You should:
1）make sure your cell phone is charged up and turned on
2）set your cell phone ring volume to high to ensure you hear any calls
3）turn your cell phone off
4）tell your client you are expecting a phone call

答案：turn your cell phone off（和客户谈话的时候不应该把电话铃声放到最大。就算你提前告诉了客户你需要接一个电话，还是显得很不礼貌。）

3: When you receive someone else's business card you should:
1）immediately put it into your back pocket
2）immediately pass them your business card
3）look at the card but say nothing about it
4）look at the card and acknowledge it

答案：look at the card and acknowledge it(当你接到他人的名片时，最合适的做法是阅读这张名片，而不是匆匆收起来或马上递上自己的名片。）

4: What should you do if you see someone at a business event that you have met before, but you can't remember their name?
1）ignore the person
2）introduce yourself, apologize for not remembering their name but say where you met them before
3）walk up to him or her and say, "Hi, mate!"
4）try to find out the person's name from others at the event and then introduce yourself.

答案：introduce yourself, apologize for not remembering their name but say where you met them before（ignore the person：在这种情况下不应该装作没看见）。

5: When expressing thanks to a business client who has given you a gift, you should:
1）send an e-mail because it is faster and more efficient
2）send a handwritten note
3）call within 72 hours
4）a verbal thank you is enough

答案：send a handwritten note (call within 72 hours：虽然应该72小时之内回复，但仅仅打一个电话是不够的。)